Troubleshooting General
There are two main reasons why you would be hearing hold music playing in your conference call and one less common reason. 1. You have the Waiting Ro...
Wed, 29 Aug, 2018 at 1:34 PM
If you are having difficulties with the general functionality of the our website, such as scheduling calls, it may be because you are using an older operati...
Thu, 19 Jul, 2018 at 4:50 AM
Information for network administrators, with specific firewall or network rules, allowing them to update their systems accordingly. Ensure that your fir...
Wed, 20 Mar, 2024 at 10:11 AM
If other participants are unable to hear you or they can not see your video, it may only be that you need to adjust a simple setting within your browser. ...
Wed, 18 Dec, 2024 at 9:57 AM
If you are using a Mac computer and try to share your screen for the first time you will be prompted to enable screen recording in your Mac Privacy and Secu...
Thu, 7 Dec, 2023 at 11:28 AM
1. Try the following On a computer use Chrome or one of our Desktop Applications for Mac or Windows On your phone or tablet install and join our mob...
Fri, 16 Dec, 2022 at 9:26 AM
Desktop apps are not available with all subscriptions. Check with your company admin if you don't have access to a desktop app. Windows Open...
Tue, 10 Jan, 2023 at 7:42 AM
Your privacy and security are important to us, which is why all meetings on our platform are encrypted via a secure connection. TABLE OF CONTENTS W...
Tue, 6 Jun, 2023 at 9:25 AM
Note: macOS Sonoma or later on a Mac with Apple silicon, or macOS Sonoma or later on a Mac using Continuity Camera with iPhone 12 or later Reactions fil...
Fri, 13 Oct, 2023 at 9:35 AM