If you are unable to share your screen we recommend the following:
- Are you using Google Chrome on a computer? Check that your browser is up to date by copying and pasting this link into your Google Chrome browser address bar: chrome://settings/help
- If it is was not up to date, then exit the meeting, update to the latest version and rejoin the conference call.
- If it is was not up to date, then exit the meeting, update to the latest version and rejoin the conference call.
- Are you using our desktop application? Check that this is up to date.
- If it is was not up to date, then exit the meeting, update to the latest version and rejoin the conference call.
- If it is was not up to date, then exit the meeting, update to the latest version and rejoin the conference call.
- Are you using an Android deviceStore? If using the Google Play store app, you will be able to use the screen share feature. Unfortunately, it isn't possible to share your screen within a browser (Chrome, etc.) using an Android tablet or mobile device. However, you can view someone else's shared screen or also upload a document to the chat and use the 'doc share' feature.
- Are you using an iOS device (iPhone or iPad)? Unfortunately, it isn't possible to share your screen using an iPhone or iPad. However, you can upload a document to the chat and use the 'doc share' feature.